Cross-Cultural Communication (customer service)

This discussion starter presents scenarios of how good cross-cultural communication can help in customer service and how bad communication can hinder it.

Other Authors: Infobase,, Big World (Firm)
Format: Video
Language: English
Published: [Place of publication not identified] : Big World, [2009]
Distributed by Infobase,
Physical Description: 1 online resource (1 video file (4 min., 34 sec)) : sound, color.
Series: Service Impact!.
Subjects:

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