Every call counts
This video program combines real-world workplace scenarios with up-to-date "how to" narratives to illustrate key concepts and skills for proper telephone techniques. A strong base of communication etiquette is developed through a series of telephone Dos and Don'ts. Students will learn...
Other Authors: | Cambridge Educational (Firm), Films for the Humanities & Sciences (Firm), Infobase. |
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Format: | Video |
Language: | English |
Published: |
New York, N.Y. :
Infobase,
[2005], c2003.
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Physical Description: |
1 streaming video file (34 min.) : sd., col., digital file + instructional materials (online) |
Series: |
Let's Talk.
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Subjects: |
CMU Electronic Access
Electronic Resource Click HereLocation | Call Number: | Status |
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CMU Electronic Access | Available |