Every call counts

This video program combines real-world workplace scenarios with up-to-date "how to" narratives to illustrate key concepts and skills for proper telephone techniques. A strong base of communication etiquette is developed through a series of telephone Dos and Don'ts. Students will learn...

Full description

Other Authors: Cambridge Educational (Firm), Films for the Humanities & Sciences (Firm), Infobase.
Format: Video
Language: English
Published: New York, N.Y. : Infobase, [2005], c2003.
Physical Description: 1 streaming video file (34 min.) : sd., col., digital file + instructional materials (online)
Series: Let's Talk.
Subjects:

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