Commendable customer service

Everyone talks about "customer service." What is it, and why is it so important? As the frontline employee, the customer service representative is the most valuable and visible person to the customers-the one they go to first for every type of information and assistance. In this program, v...

Full description

Other Authors: Films for the Humanities & Sciences (Firm), Infobase., Meridian Education Corporation.
Format: Video
Language: English
Published: New York, N.Y. : Infobase, [2005], c2004.
Physical Description: 1 streaming video file (16 min.) : sd., col., digital file + instructional materials (online)
Series: 24743s.
Subjects:

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