Conflict resolution and etiquette
The ability to defuse confrontation and arrive at a solution that is acceptable to everyone involved is a quality that all employers value. This video illustrates how to courteously resolve office conflicts by depersonalizing them, opening the lines of communication, and examining all options in ord...
Other Authors: | Cambridge Educational (Firm), Films for the Humanities & Sciences (Firm), Infobase. |
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Format: | Video |
Language: | English |
Published: |
New York, N.Y. :
Infobase,
[2005], c2000.
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Physical Description: |
1 streaming video file (21 min.) : sd., col., digital file. |
Series: |
Back to the basics.
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Subjects: |
CMU Electronic Access
Electronic Resource Click HereLocation | Call Number: | Status |
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CMU Electronic Access | Available |