Remote service technology perception and its impact on customer-provider relationships an empirical exploratory study in a B-to-B-setting /

Annotation

Main Author: Paluch, Stefanie.
Other Authors: SpringerLink (Online service)
Format: eBook
Language: English
Published: Wiesbaden : Gabler Verlag / Springer Fachmedien Wiesbaden GmbH, 2011.
Wiesbaden : 2011.
Physical Description: 1 online resource (xviii, 419 pages) : illustrations (some color).
Edition: 1. ed.
Series: Gabler research. Applied marketing science.
Subjects:

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