At America's service how corporations can revolutionize the way they treat their customers /
Main Author: | Albrecht, Karl, 1941- |
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Format: | Book |
Language: | English |
Published: |
Homewood, Ill. :
Dow Jones-Irwin,
[1988]
|
Physical Description: |
ix, 241 pages : illustrations ; 24 cm. |
Subjects: |
CMU Main Books 3rd Floor
Location | Call Number: | Status |
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CMU Main Books 3rd Floor | HD9981.5 .A42 1988 | Checked Out Request Chapter Scan |