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01578pam a2200433 a 4500 |
| 001 |
17508547 |
| 003 |
OCoLC |
| 005 |
19910410194731.0 |
| 008 |
880201t19881988ilua b 001 0 eng |
| 010 |
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|a 88003564
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| 020 |
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|a 1556230958
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|a DLC
|b eng
|c DLC
|d COM
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|a n-us---
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|a COMA
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0 |
4 |
|a HD9981.5
|b .A42 1988
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| 082 |
0 |
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|a 658.8/12
|2 19
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| 090 |
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|a HD9981.5
|b .A42 1988
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| 092 |
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|a 658.812
|b ALB
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| 100 |
1 |
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|a Albrecht, Karl,
|d 1941-
|
| 245 |
1 |
0 |
|a At America's service :
|b how corporations can revolutionize the way they treat their customers /
|c Karl Albrecht.
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| 264 |
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1 |
|a Homewood, Ill. :
|b Dow Jones-Irwin,
|c [1988]
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| 264 |
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4 |
|c ©1988.
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| 300 |
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|a ix, 241 pages :
|b illustrations ;
|c 24 cm.
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| 336 |
|
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|a text
|b txt
|2 rdacontent.
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| 337 |
|
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|a unmediated
|b n
|2 rdamedia.
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| 338 |
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|a volume
|b nc
|2 rdacarrier.
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| 504 |
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|a Includes bibliographies and index.
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| 650 |
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0 |
|a Service industries
|z United States
|x Management.
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| 650 |
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0 |
|a Customer relations.
|
| 651 |
|
0 |
|a United States
|x Economic conditions
|y 1981-2001.
|
| 907 |
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|a .b12237723
|b cu
|c -
|d 010627
|e 240508
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| 998 |
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|a 060630
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| 948 |
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|a MARCIVE Comp, in 2022.12
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| 948 |
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|a MARCIVE August, 2017
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| 948 |
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|a MARCIVE extract Aug 5, 2017
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| 995 |
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|a Loaded with m2btab.ltiac in 2022.12
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| 995 |
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|a Loaded with m2btab.ltiac in 2017.08
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| 989 |
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|a HD9981.5
|r .A42 1988
|d culmb
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