Solve Problems with Appreciative Inquiry

When things go wrong, people traditionally have a negativity bias and dig deeply into what went wrong. Kylie Bell introduces Eve Ash to Appreciative Inquiry, an alternative approach devised by David Cooperrider that starts with asking, "what is already going well?" We explore this flipped...

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Other Authors: Infobase,, Seven Dimensions (Firm)
Format: Video
Language: English
Published: [Place of publication not identified] : Seven Dimensions , [2019]
Distributed by Infobase,
Physical Description: 1 online resource (1 video file (12 min., 29 sec)) : sound.
Series: Insights and Strategies: Workplace Skills.
Subjects:
Summary: When things go wrong, people traditionally have a negativity bias and dig deeply into what went wrong. Kylie Bell introduces Eve Ash to Appreciative Inquiry, an alternative approach devised by David Cooperrider that starts with asking, "what is already going well?" We explore this flipped way of solving a problem through a 5D model: define (this is goal), discover (what is already being done well), dream (what are we ultimately aiming for?), design (plan how the goal is achieved) and destiny (making the dream reality and powering up commitment). Kylie gives examples of where this was used in government and with a retail client.
Item Description: Originally released by Seven Dimensions , 2019.
Streaming video file encoded with permission for digital streaming by Infobase on March 09, 2020.
Solve Problems with Appreciative Inquiry (12:29);
Access requires authentication through Films on Demand.
When things go wrong, people traditionally have a negativity bias and dig deeply into what went wrong. Kylie Bell introduces Eve Ash to Appreciative Inquiry, an alternative approach devised by David Cooperrider that starts with asking, "what is already going well?" We explore this flipped way of solving a problem through a 5D model: define (this is goal), discover (what is already being done well), dream (what are we ultimately aiming for?), design (plan how the goal is achieved) and destiny (making the dream reality and powering up commitment). Kylie gives examples of where this was used in government and with a retail client.
Streaming video file.
System requirements: FOD playback platform.
Physical Description: 1 online resource (1 video file (12 min., 29 sec)) : sound.
Format: Streaming video file.
System requirements: FOD playback platform.
Access: Access requires authentication through Films on Demand.