Emotions at Work

Corporate culture has long stated that when you go to work, "leave emotions at home". Quoting research by Barbara Fredrickson's Broaden and Build theory, Kylie Bell explains to Eve Ash that this precept is changing: when leaders really tune in to the use of emotions, they can be used...

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Other Authors: Infobase,, Seven Dimensions (Firm)
Format: Video
Language: English
Published: [Place of publication not identified] : Seven Dimensions , [2019]
Distributed by Infobase,
Physical Description: 1 online resource (1 video file (10 min., 58 sec)) : sound.
Series: Insights and Strategies: Workplace Skills.
Subjects:
Summary: Corporate culture has long stated that when you go to work, "leave emotions at home". Quoting research by Barbara Fredrickson's Broaden and Build theory, Kylie Bell explains to Eve Ash that this precept is changing: when leaders really tune in to the use of emotions, they can be used to overcome conflict and drive inspiration, engagement, and higher performance in the workplace. Negative emotions narrow our focus, whereas positive emotions broaden people to a wider sense of possibilities. We become far better thinkers and problem-solvers when we use the full range of our emotions, especially positive emotions. We also become calmer. These emotions enhance customer experience.
Item Description: Originally released by Seven Dimensions , 2019.
Streaming video file encoded with permission for digital streaming by Infobase on March 09, 2020.
Emotions at Work (10:58);
Access requires authentication through Films on Demand.
Corporate culture has long stated that when you go to work, "leave emotions at home". Quoting research by Barbara Fredrickson's Broaden and Build theory, Kylie Bell explains to Eve Ash that this precept is changing: when leaders really tune in to the use of emotions, they can be used to overcome conflict and drive inspiration, engagement, and higher performance in the workplace. Negative emotions narrow our focus, whereas positive emotions broaden people to a wider sense of possibilities. We become far better thinkers and problem-solvers when we use the full range of our emotions, especially positive emotions. We also become calmer. These emotions enhance customer experience.
Streaming video file.
System requirements: FOD playback platform.
Physical Description: 1 online resource (1 video file (10 min., 58 sec)) : sound.
Format: Streaming video file.
System requirements: FOD playback platform.
Access: Access requires authentication through Films on Demand.