Researching customer satisfaction & loyalty how to find out what people really think /
| Main Author: | Szwarc, Paul. |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London ; Sterling, VA :
Kogan Page,
2005.
|
| Physical Description: |
xiv, 258 pages : illustrations ; 23 cm. |
| Series: |
Market research in practice series.
|
| Subjects: |
CMU Main Books 3rd Floor
| Location | Call Number: | Status |
|---|---|---|
| CMU Main Books 3rd Floor | HF5415.335 .S98 2005 |
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