AMA handbook for customer satisfaction

Main Author: Dutka, Alan F.
Other Authors: American Marketing Association.
Format: Book
Language: English
Published: Chicago, Ill. : Lincolnwood, Ill., U.S.A. : American Marketing Association ; NTC Business Books, [1994]
Physical Description: viii, 231 pages : illustrations ; 24 cm.
Subjects:

CMU Main Books 3rd Floor

LocationCall Number: Status
CMU Main Books 3rd Floor HF5415.3 .D88 1994 Available
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