Managing customer value creating quality and service that customers can see /
| Main Author: | Gale, Bradley T. |
|---|---|
| Other Authors: | Wood, Robert Chapman. |
| Format: | Book |
| Language: | English |
| Published: |
New York : Toronto : New York :
Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International,
[1994]
|
| Physical Description: |
xxii, 424 pages : illustrations ; 25 cm. |
| Subjects: |
CMU Storage Books
| Location | Call Number: | Status |
|---|---|---|
| CMU Storage Books | HF5415.157 .G34 1994 |
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