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Institution
Collection
Format
Subject
25
Administrative agencies Management
23
Government productivity
14
Total quality management in government
11
Bureaucracy
9
Management
8
Customer services
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5
Consumer satisfaction
5
Executive departments Management
4
Reorganization
4
Waste in government spending
3
Benchmarking (Management)
3
Information technology
3
Waste in government spending Prevention
2
Administrative agencies Communication systems
2
Administrative agencies Customer services
2
Administrative agencies Data processing
2
Civil service Personnel management
2
Customer relations
2
Drugs Standards
2
Government paperwork
2
Government purchasing
2
Medical instruments and apparatus Safety regulations
2
Technology and state
2
Welfare recipients Employment
1
Administrative agencies Management Computer network resources
1
Administrative agencies Management Employee participation
1
Administrative agencies Planning
1
Administrative procedure
1
Antineoplastic agents Safety regulations
1
Astronautics and state
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Author
Gore, Al, 1948-
34
National Performance Review (U.S.),
23
National Performance Review (U.S.)
11
Clinton, Bill, 1946-
10
United States. Office of the Vice President
3
United States. Executive Office of the President
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1
Adams, Scott, 1957-
1
Brandt, Tom
1
National Partnership for Reinventing Government (U.S.)
1
Rubin, Robert Edward, 1938-
1
United States. Government Information Technology Services Board
1
United States. Internal Revenue Service. Customer Service Task Force,
1
United States. President (1993-2001 : Clinton)
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