Putting customers first serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report /
| Main Author: | National Performance Review (U.S.), |
|---|---|
| Other Authors: | Gore, Al, 1948- |
| Format: | eBook |
| Language: | English |
| Published: |
Washington, DC :
National Performance Review,
1995.
|
| Physical Description: |
iv, 35 pages ; 28 cm. Also available via Internet from the University of North Texas Libraries CyberCemetery web site. Address as of 9/14/02: http://govinfo.library.unt.edu/npr/library/papers/benchmrk/phone.html; current access is available via PURL. |
| Subjects: | |
| Online Access: |
https://purl.fdlp.gov/GPO/LPS21994 |
https://purl.fdlp.gov/GPO/LPS21994
CMU Storage Gov Pub
| Location | Call Number: | Status |
|---|---|---|
| CMU Storage Gov Pub | PRVP 42.2:C 96 | Available |