Service quality in Indian hospitals perspectives from an emerging market /
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally...
Full description
Saved in:
| Main Author: |
Mohapatra, Sanjay, |
| Other Authors: |
Ganesh, K., 1979-, Punniyamoorthy, M.,, Susmitha, Rani,, SpringerLink (Online service) |
| Format: |
eBook
|
| Language: |
English
|
| Published: |
Cham, Switzerland :
Springer,
[2018]
|
| Physical Description: |
1 online resource.
|
| Series: |
Advances in theory and practice of emerging markets.
|
| Subjects: |
|