Service quality in Indian hospitals perspectives from an emerging market /
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally...
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Main Author: |
Mohapatra, Sanjay, |
Other Authors: |
Ganesh, K., 1979-, Punniyamoorthy, M.,, Susmitha, Rani,, SpringerLink (Online service) |
Format: |
eBook
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Language: |
English
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Published: |
Cham, Switzerland :
Springer,
[2018]
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Physical Description: |
1 online resource.
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Series: |
Advances in theory and practice of emerging markets.
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Subjects: |
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