Exploring Service Productivity studies in the German airport industry /
Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed,...
| Main Author: | Lehmann, Claudia. |
|---|---|
| Other Authors: | SpringerLink (Online service) |
| Format: | eBook |
| Language: | Undetermined |
| Published: |
[Place of publication not identified]
Springer Fachmedien Wiesbaden,
2019.
[Place of publication not identified] : 2019. |
| Physical Description: |
1 online resource. |
| Edition: | 1st ed. |
| Series: |
Markt- und Unternehmensentwicklung Markets and Organisations.
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| Subjects: |
CMU Electronic Access
Electronic Resource Click Here| Location | Call Number: | Status |
|---|---|---|
| CMU Electronic Access | Available |