Conflict management for managers resolving workplace, client, and policy disputes /

This book takes a theory-to-practice approach, focusing on commons types of conflicts managers face. Because of the hands-on nature of conflict management skills, it provides opportunities for interaction and skill practice.

Main Author: Raines, Susan.
Other Authors: Ebooks Corporation.
Format: Electronic
Language: English
Published: San Francisco : Jossey-Bass, [2013]
Physical Description: 1 online resource (xxix, 460 pages) : illustrations.
Series: Jossey-Bass business & management series.
Ebook Library (EBL)
Subjects:

CMU Electronic Access

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