Success with Microsoft Dynamics CRM 4.0 implementing customer relationship management /

Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.0 within their projects. It is intended as an implementation roadmap for the business and technical re...

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Bibliographic Details
Main Authors: Mathena, Justin, Yetter, Aaron (Author), Hostetler, Hoss (Author)
Corporate Author: SpringerLink (Online service)
Other Authors: Johnston, Chris (Reviewer)
Format: eBook
Language:English
Published: Berkeley, Calif. : Apress, ©2009.
Berkeley, Calif. : [2009]
Physical Description:
1 online resource (xxi, 241 pages) : illustrations.
Subjects:
Microsoft CRM.
Customer relations -- Data processing.
Relationship marketing.
Online Access:SpringerLink - Click here for access
Holdings details from CMU Electronic Access C502
Copy 1 CMU Electronic Access Available

Internet

SpringerLink - Click here for access

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