Customer co-design a study in the mass customization industry /

Stefan R. Thallmaier's investigation enables mass customization businesses to better understand how co-design increases customers' value perception. He focuses on the increasing proliferation of service channels (online, mobile and in-store) and digital media (toolkits, social media and li...

Full description

Main Author: Thallmaier, Stefan R.,
Other Authors: SpringerLink (Online service)
Format: eBook
Language: English
Published: Wiesbaden : Springer Gabler, [2014]
Physical Description: 1 online resource (xxi, 218 pages) : illustrations.
Series: Gabler research. Markets and organisations.
Subjects:

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