Negotiating for Results

While negotiating a large contact, a plan to outsource services to another country is a sticking point for the customer who wants no part of it. This episode demonstrates the disastrous effects of poor communication, when that outsourcing stipulation is not know by a team leader who almost blows the...

Full description

Other Authors: Films for the Humanities & Sciences (Firm), Infobase., Seven Dimensions Films of Australia.
Format: Video
Language: English
Published: New York, N.Y. : Infobase, [2013], c2012.
Physical Description: 1 streaming video file (7 min.) : sd., col.
Series: Cutting Edge Communications Comedy Series.
Subjects:
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245 0 0 |a Negotiating for Results  |h [electronic resource (video)] /  |c Seven Dimensions Films of Australia. 
260 3 |a New York, N.Y. :  |b Infobase,  |c [2013], c2012. 
300 |a 1 streaming video file (7 min.) :  |b sd., col. 
490 1 |a Cutting Edge Communications Comedy Series. 
500 |a Encoded with permission for digital streaming by Infobase on September 23, 2013. 
500 |a Films on Demand is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware. 
500 |a Part of the series Cutting Edge Communication Comedy Series. 
505 0 |a Testing the Waters (2:17) -- Conceding Point (1:55) -- Confidentiality (1:55) -- Rules for Negotiating (0:43) -- Credits: Negotiating for Results: Cutting Edge Communications Comedy Series (0:06) 
506 |a Access requires authentication through Films on Demand. 
520 |a While negotiating a large contact, a plan to outsource services to another country is a sticking point for the customer who wants no part of it. This episode demonstrates the disastrous effects of poor communication, when that outsourcing stipulation is not know by a team leader who almost blows the deal when she is brought into the equation. The irate customer comes back to the office to confront all involved and has to be reassured that the deal will proceed as he wishes. 
521 2 |a 11 & up. 
538 |a Mode of access: Internet. 
538 |a System requirements: FOD playback platform. 
588 |a Title from distributor's description. 
650 0 |a Attitude (Psychology) 
650 0 |a Business communication. 
650 0 |a Communication. 
650 0 |a Motivation (Psychology) 
650 0 |a Teams in the workplace. 
655 0 |a Educational films. 
655 0 |a Internet videos. 
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710 2 |a Films for the Humanities & Sciences (Firm) 
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