Telephone Customer Service
We've all experienced it-the frustration of dealing with a company or organization over the telephone. Being put on hold or transferred again and again, often without finding an answer or solution, is enough to drive anyone crazy. Now, switch places-imagine you're being paid to help custom...
| Other Authors: | Films for the Humanities & Sciences (Firm), Infobase. |
|---|---|
| Format: | Video |
| Language: | English |
| Published: |
New York, N.Y. :
Infobase,
[2012], c2012.
|
| Physical Description: |
1 streaming video file (20 min.) : sd., col., digital file + instructional materials (online) |
| Series: |
Customer Service Essentials.
|
| Subjects: |
CMU Electronic Access
Electronic Resource Click Here| Location | Call Number: | Status |
|---|---|---|
| CMU Electronic Access | Available |