Business communication listening /
Mark is exasperated-he has to redo a sales report because a coworker did not hear the directions-and a customer is furious because someone did not listen to his special shipping instructions. In this dramatization, Mark and his colleagues attend a seminar on listening skills and learn about the step...
| Other Authors: | Films for the Humanities & Sciences (Firm), Infobase., Meridian Education Corporation. |
|---|---|
| Format: | Video |
| Language: | English |
| Published: |
New York, N.Y. :
Infobase,
[2005], c1996.
|
| Physical Description: |
1 streaming video file (19 min.) : sd., col., digital file + instructional materials (online) |
| Series: |
Business communication series.
|
| Subjects: |