Sales negotiations in professional service firms an exploratory study on agenda setting and issue management /

This research study brings theoretical insights on real-life negotiations in sales of professional services in Spain and Germany. From the interview data obtained through an exploratory study based on a grounded theory approach, several factors that affect and determine agenda setting and issue mana...

Full description

Main Author: Prat, Mireia,
Other Authors: SpringerLink (Online service)
Format: eBook
Language: English
Published: Wiesbaden : Springer Gabler, [2014]
Physical Description: 1 online resource (xiii, 76 pages) : illustrations.
Series: BestMasters.
Subjects:

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