Sales negotiations in professional service firms an exploratory study on agenda setting and issue management /
This research study brings theoretical insights on real-life negotiations in sales of professional services in Spain and Germany. From the interview data obtained through an exploratory study based on a grounded theory approach, several factors that affect and determine agenda setting and issue mana...
Main Author: | Prat, Mireia, |
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Other Authors: | SpringerLink (Online service) |
Format: | eBook |
Language: | English |
Published: |
Wiesbaden :
Springer Gabler,
[2014]
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Physical Description: |
1 online resource (xiii, 76 pages) : illustrations. |
Series: |
BestMasters.
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Subjects: |
CMU Electronic Access
Electronic Resource Click HereLocation | Call Number: | Status |
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CMU Electronic Access | Available |