High performance through process excellence from strategy to operations /
Continuously changing customer and market requirements have become a dominating factor in the global business environment. Enterprises have to take smart decisions and execute fast. Innovation and agility become key success factors. Process excellence is the glue that brings everything together. Thi...
| Main Author: | Kirchmer, Mathias, 1963- |
|---|---|
| Other Authors: | SpringerLink (Online service) |
| Format: | eBook |
| Language: | English |
| Published: |
Berlin :
Springer,
[2009]
|
| Physical Description: |
1 online resource (xiv, 178 pages) : illustrations, map, music. |
| Subjects: |
Table of Contents:
- Management of process excellence : what is it and why do you need it?
- Innovation : an important goal of MPE
- Information technology enabling process execution with MPE
- Business process change management for MPE
- Business process governance for MPE
- Reference models to empower MPE
- Interenterprise business processes enabled by MPE
- Emergent processes enabled by MPE
- Globalization requires MPE
- Small and medium enterprises also benefit from MPE
- What has jazz to do with MPE?