Thinking for a living how to get better performance and results from knowledge workers /
Main Author: | Davenport, Thomas H., 1954- |
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Format: | Book |
Language: | English |
Published: |
Boston, Mass. :
Harvard Business School Press,
[2005]
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Physical Description: |
ix, 226 pages : illustrations ; 24 cm. |
Subjects: |
Table of Contents:
- What's a knowledge worker, anyway?
- How knowledge workers differ, and the difference it makes
- Interventions, measures, and experiments in knowledge work
- Knowledge work processes
- Organizational technology for knowledge workers
- Getting personal : developing individual knowledge worker capabilities
- Investing in knowledge workers' networks and learning
- The physical work environment and knowledge worker performance
- Managing knowledge workers.