Thinking for a living how to get better performance and results from knowledge workers /

Main Author: Davenport, Thomas H., 1954-
Format: Book
Language: English
Published: Boston, Mass. : Harvard Business School Press, [2005]
Physical Description: ix, 226 pages : illustrations ; 24 cm.
Subjects:
Table of Contents:
  • What's a knowledge worker, anyway?
  • How knowledge workers differ, and the difference it makes
  • Interventions, measures, and experiments in knowledge work
  • Knowledge work processes
  • Organizational technology for knowledge workers
  • Getting personal : developing individual knowledge worker capabilities
  • Investing in knowledge workers' networks and learning
  • The physical work environment and knowledge worker performance
  • Managing knowledge workers.