The Southwest Airlines way using the power of relationships to achieve high performance /

Main Author: Gittell, Jody Hoffer.
Format: Book
Language: English
Published: New York : McGraw-Hill, [2003]
Physical Description: xvi, 319 pages : illustrations ; 24 cm.
Subjects:
Online Access: Contributor biographical information
Publisher description
Item Description: Includes bibliographical references (pages 287-310) and index.
Physical Description: xvi, 319 pages : illustrations ; 24 cm.
Bibliography: Includes bibliographical references (pages 287-310) and index.
ISBN: 0071396837