Big brands, big trouble lessons learned the hard way /

Main Author: Trout, Jack.
Format: Book
Language: English
Published: New York : Wiley, 2001.
Physical Description: x, 223 pages ; 24 cm.
Subjects:
Table of Contents:
  • The most popular mistakes and their high cost
  • General Motors: forgetting what made them successful
  • Xerox: predicting a future that never came
  • Digital equipment corporation: from number two to nowhere
  • AT&T: from monopoly to mess
  • Levi Strauss: ignoring competition is bad for your business
  • Crest Toothpaste: look, ma, no leadership
  • Burger King: always under new management
  • Firestone: dead brand driving
  • Miller Brewing: a "Miller" too far
  • Marks & Spencer: a bad case of "top-down" thinking
  • Trouble in the wind: brands with unresolved problems
  • An army of consultants: but no one to help
  • Boards of directors: but no one to help
  • Wall Street: nothing but trouble
  • Knowing your enemy can keep you out of trouble
  • The bigger they are, the harder to manage
  • Trouble begins and ends with the CEO.