Description: Conflict resolution for ombudsmen

Main Author:	Ray, Larry.
Other Authors:	Bowman-Kestner, Prudence., United States. Administration on Aging., Virginia. Office of the State Long-Term Care Ombudsman.
Format:	Book
Language:	English
Published:	Richmond, Va. (700 E. Franklin St., 10th floor, Richmond 23219) : Office of the State Long-Term Care Ombudsman, Virginia Dept. for the Aging, [1990]
Physical Description:	123 pages in various pagings : illustrations ; 28 cm.
Subjects:	Conflict management -- Study and teaching -- United States. Ombudspersons -- United States.

Item Description:	Distributed to depository libraries in microfiche. "Made possible through funds provided under grant 90-AM-0341 from the Administration on Aging ... to the Virginia Department for the Aging."
Physical Description:	123 pages in various pagings : illustrations ; 28 cm.