Total quality management a how-to workshop for the professionals committed to quality /
Video workshop program: 1. Gives a working knowledge of the principles of "Total Quality Management". 2. Teaches the principles behind market-driven quality by using the most effective ways of monitoring customers and then incorporating the results into employees daily activities. 3. Teach...
| Other Authors: | Harnish, Verne., Harnish, Kathleen M., CareerTrack Publications (Firm) |
|---|---|
| Format: | VHS |
| Language: | English |
| Published: |
Boulder, CO :
CareerTrack Publications,
[1992]
|
| Physical Description: |
3 videocassettes (180 min.) : sound, color ; 1/2 in. 1 workbook (23 pages ; 28 cm) |
| Subjects: |
CMU Audio and Visual 1st Floor
| Location | Call Number: | Status |
|---|---|---|
| CMU Audio and Visual 1st Floor | VideoC 864 pt.3 | Available |
| CMU Audio and Visual 1st Floor | VideoC 864 pt.1 pt.1 | Available |
| CMU Audio and Visual 1st Floor | VideoC 864 pt.2 pt.2 | Available |
| CMU Audio and Visual 1st Floor | VideoC 864 Suppl. | Available |