14 results
Skip to content
Toggle navigation
VuFind
Keyword
-- Title
-- Author
-- Subject
-- Call Number
-- ISBN/ISSN
-- OCLC Number
Title A-Z
Author A-Z
Subject A-Z
Call Number A-Z
Prospector
Find
Advanced
0
items
(Full)
Your Account
Log Out
Login
Language
English
Deutsch
Español
Français
Italiano
日本語
Nederlands
Português
Português (Brasil)
中文(简体)
中文(繁體)
Türkçe
עברית
Gaeilge
Cymraeg
Ελληνικά
Català
Euskara
Русский
čeština
Suomi
Svenska
polski
Dansk
slovenščina
اللغة العربية
বাংলা
Keyword
-- Title
-- Author
-- Subject
-- Call Number
-- ISBN/ISSN
-- OCLC Number
Title A-Z
Author A-Z
Subject A-Z
Call Number A-Z
Prospector
Find
Advanced
Author
Zemke, Ron.
Showing
1
-
14
of
14
for search:
'Zemke, Ron.'
, query time: 0.09s
Sort
Relevance
Date Descending
Date Ascending
Call Number
Author
Title
Select Page | with selected:
1
Coaching knock your socks off service
by
Zemke
,
Ron
.
Published: AMACOM, 1997
Description: xxi, 148 pages : illustrations ; 23 cm.
Located:
Loading...
Call Number:
Loading...
An electronic book accessible through the World Wide Web; click for information
eBook
Place Hold
Save to List
Saved in:
2
Generations at work : managing the clash of veterans, boomers, xers, and nexters in your workplace
by
Zemke
,
Ron
.
Published: AMACOM, 2000
Description: vi, 280 pages : illustrations, ; 23 cm.
Located:
Loading...
Call Number:
Loading...
Book
Loading...
Place Hold
Save to List
Saved in:
3
Coaching knock your socks off service
by
Zemke
,
Ron
.
Published: AMACOM, 1997
Description: 1 online resource (xxi, 148 pages) : illustrations.
Located:
Loading...
Call Number:
Loading...
eBook
Loading...
Save to List
Saved in:
4
E-service : twenty-four ways to keep your customers when the competition is just a click away
by
Zemke
,
Ron
.
Published: American Management Association, 2000
Description: 1 online resource (viii, 341 pages)
Located:
Loading...
Call Number:
Loading...
eBook
Loading...
Save to List
Saved in:
5
Knock your socks off service recovery
by
Zemke
,
Ron
.
Published: AMACOM, 2000
Description: 1 online resource (vii, 214 pages) : illustrations.
Located:
Loading...
Call Number:
Loading...
eBook
Loading...
Save to List
Saved in:
6
Generations at work : managing the clash of veterans, boomers, xers, and nexters in your workplace
by
Zemke
,
Ron
.
Published: AMACOM, 1999
Description: 1 online resource (vi, 280 pages) : illustrations.
Located:
Loading...
Call Number:
Loading...
eBook
Loading...
Save to List
Saved in:
7
Knock your socks off answers : solving customer nightmares & soothing nightmare customers
by
Anderson, Kristin, 1962-
Published: American Management Association, 1995
Description: xv, 143 pages : illustrations ; 23 cm.
Located:
Loading...
Call Number:
Loading...
Book
Loading...
Save to List
Saved in:
8
Delivering knock your socks off service
by
Anderson, Kristin, 1962-
Published: Amacom, 1991
Description: vii, 136 pages : illustrations ; 23 cm.
Located:
Loading...
Call Number:
Loading...
Book
Loading...
Save to List
Saved in:
9
Service America! : doing business in the new economy
Warner Books ed.
by
Albrecht, Karl, 1941-
Published: Warner Books, 1990
Description: ix, 203 pages ; 21 cm.
Located:
Loading...
Call Number:
Loading...
Book
Loading...
Place Hold
Save to List
Saved in:
10
Service America in the new economy
Updated and expanded.
by
Albrecht, Karl, 1941-
Published: McGraw-Hill, 2002
Description: xi, 303 pages ; 23 cm.
Located:
Loading...
Call Number:
Loading...
Book
Loading...
Place Hold
Save to List
Saved in:
11
Delivering knock your socks off service
Rev. ed.
by
Anderson, Kristin, 1962-
Published: AMACOM, 1998
Description: 1 online resource (ix, 149 pages) : illustrations.
Located:
Loading...
Call Number:
Loading...
eBook
Loading...
Save to List
Saved in:
12
Knock your socks off answers : solving customer nightmares & soothing nightmare customers
by
Anderson, Kristin, 1962-
Published: American Management Association, 1995
Description: 1 online resource (xv, 143 pages) : illustrations.
Located:
Loading...
Call Number:
Loading...
eBook
Loading...
Save to List
Saved in:
13
Knock your socks off selling
by
Gitomer, Jeffrey, 1946-
Published: AMACOM, 1999
Description: 1 online resource (xiv, 205 pages) : illustrations.
Located:
Loading...
Call Number:
Loading...
eBook
Loading...
Save to List
Saved in:
14
Best practices in customer service
1st AMACOM ed. 1999.
Published: HRD Press ; AMACOM, 1999
Description: xvii, 414 pages : illustrations ; 28 cm.
Located:
Loading...
Call Number:
Loading...
Book
Loading...
Save to List
Saved in:
Select Page | with selected:
In Prospector
Request items from other Prospector libraries to be delivered to your local library for pickup.
Search Tools:
Get RSS Feed
—
Email this Search
—
Save Search
Related Subjects
Customer services
Supervision of employees
Age groups
Conflict of generations
Consumer complaints
Customer loyalty
Diversity in the workplace
Employee motivation
Employees Counseling of
Mentoring in business
Service industries Management
United States Economic conditions
Consumer satisfaction
Customer relations
Internet marketing
×
Loading...