The service management course cases and readings /

Main Author: Sasser, W. Earl.
Other Authors: Hart, Christopher W. L., Heskett, James L.
Format: Book
Language: English
Published: New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, [1991]
Physical Description: x, 977 pages : illustrations ; 26 cm.
Subjects:

CMU Main Books 3rd Floor

LocationCall Number: Status
CMU Main Books 3rd Floor HD9980.5 .S27 1991 Available
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