The service management course cases and readings /
Main Author: | Sasser, W. Earl. |
---|---|
Other Authors: | Hart, Christopher W. L., Heskett, James L. |
Format: | Book |
Language: | English |
Published: |
New York : Toronto : New York :
Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International,
[1991]
|
Physical Description: |
x, 977 pages : illustrations ; 26 cm. |
Subjects: |
CMU Main Books 3rd Floor
Location | Call Number: | Status |
---|---|---|
CMU Main Books 3rd Floor | HD9980.5 .S27 1991 |
Available
Request Chapter Scan |