Total quality management

Describes total quality management as the way of the future and a way of meeting customers' needs in the best way possible.

Other Authors: Wheeler, Peter., Hutchins, David., Morris, William., Hackett, Geoff., Kime, Jem., Mather, Diana., BBC Training Videos., Executive Business Club.
Format: VHS
Language: English
Published: [Manchester, UK] : Executive Business Club, ©1992.
[Manchester, UK] : [1992]
Physical Description: 7 videocassettes (VHS) (approximately 245 min.) : sound, color ; 1/2 in. + 6 booklets.
Series: Executive Business Club.
Subjects:

CMU Audio and Visual 1st Floor

LocationCall Number: Status
CMU Audio and Visual 1st Floor VideoC 816 pt.1 pt.1 Available
CMU Audio and Visual 1st Floor VideoC 817 pt.4 pt.4 Available
CMU Audio and Visual 1st Floor VideoC 818 pt.5 pt.5 Available
CMU Audio and Visual 1st Floor VideoC 822 pt.6 pt.6 Available