Taking Messages-Phone Skills

Taking a message on the telephone can be one of the most important elements of using the telephone at work. When you take a message, you are the caller's only hope that that communication gets through to the right person. In this training program, viewers will learn several practical suggestion...

Full description

Other Authors: Infobase,, Channel 1 Creative Media.
Format: Video
Language: English
Published: [Place of publication not identified] : Channel 1 Creative Media, [2009]
Distributed by Infobase,
Physical Description: 1 online resource (1 video file (3 min., 35 sec)) : sound.
Series: Phone Skills.

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