The Importance of Qualifying-Retail Selling Skills

Qualifying and identifying the customer's needs are essential components in the sales process, and can lead to a more successful outcome. In this training program, viewers are shown a scenario demonstrating how a sale can go horribly wrong when a salesperson fails to identify a customer's...

Full description

Other Authors: Infobase,, Channel 1 Creative Media.
Format: Video
Language: English
Published: [Place of publication not identified] : Channel 1 Creative Media, [2009]
Distributed by Infobase,
Physical Description: 1 online resource (1 video file (3 min., 30 sec)) : sound.
Series: Retail Selling Skills.

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