Social Knowledge Management in Action: Applications and Challenges
Knowledge management (KM) is about managing the lifecycle of knowledge consisting of creating, storing, sharing and applying knowledge. Two main approaches towards KM are codification and personalization. The first focuses on capturing knowledge using technology and the latter on the process of soci...
| Main Author: | Helms, Remko. |
|---|---|
| Other Authors: | Cranefield, Jocelyn., Reijsen, Jurriaan van., SpringerLink (Online service) |
| Format: | eBook |
| Language: | English |
| Published: |
[Place of publication not identified] :
Springer Science and Business Media : Springer,
2017.
|
| Physical Description: |
1 online resource. |
| Subjects: |
Table of Contents:
- Foreword; Contents; List of Contributors; List of Abbreviations; Social Media and Knowledge Management: A Perfect Couple; 1 Introduction; 2 Emergence of Knowledge Management Discipline; 3 Struggling to Keep Knowledge Management on the Strategic Agenda; 4 Social Media Is Re-energizing Knowledge Management; 4.1 Social Networking; 4.2 Blogging; 4.3 Wikis; 4.4 Social Bookmarking; 4.5 Media Sharing; 5 Beyond the Codification and Socialization Approach; 5.1 Digital Traces on Social Media a Source of Knowledge; 5.2 Introducing the Crowd to Organizational Knowledge Management.
- 5.3 Complementary Approaches to Knowledge Management6 Social Knowledge Management in Action: Book Overview; 7 A Bright Future Ahead; References; Part I: Enterprise Social Networks for Knowledge Management: Conceptual Foundations; Enterprise Social Networks: Platforms for Enabling and Understanding Knowledge Work?; 1 Introduction; 2 Perspectives on Knowledge and Implications for Knowledge Management; 2.1 Possession Perspective: Knowledge as an Object; 2.2 Practice Perspective: Knowledge as a Practice; 3 Methodology; 4 Enterprise Social Networks.
- 5 Using Enterprise Social Networks to Manage Knowledge Work5.1 Developing an Enabling Context; 5.2 Understanding Knowledge Processes; 6 Conclusion; 7 Future Work; References; Transformation of Knowledge Sharing Motivations in the Presence of Social Media; 1 Introduction; 2 Knowledge Sharing Through ESM; 3 Perceived Benefits and Costs of Knowledge Management; 4 Methodology; 5 Social Media Attributes; 5.1 Entirety; 5.2 Visibility; 5.3 Informality; 6 Perceived Benefits and Costs of ESM; 6.1 Entirety and Perceived Benefits and Costs; 6.2 Visibility and Perceived Benefits and Costs.
- 6.3 Informality and Perceived Benefits and Costs7 Discussion and Conclusion; References; Part II: Managing the Implementation of KM: Identifying What Works; A Comparative Analysis of Social Information and Communication Systems for Supporting Potential Absorptive Capacity; 1 Introduction; 2 Theoretical Background; 2.1 Absorptive Capacity as Key Learning Capability; 2.2 An Affordance View of SICS; 2.3 Social Interaction and Adoption of SICS; 3 Research Model; 4 Data Collection and Analysis; 5 Discussion; 5.1 Knowledge Acquisition; 5.2 Knowledge Assimilation; 5.3 Future Work and Limitations.
- 6 Concluding RemarksReferences; Web 2.0 Applications for Knowledge Management in Small and Micro Firms: Top-Down vs. Bottom-Up Approach; 1 Introduction; 2 KM 2.0 and New Web Tools; 3 Implementing Web 2.0 KM Tools; 4 Case Study; 4.1 Research Questions and Method; 4.2 The Company; 4.3 KM Needs in Service Delivery; 4.4 Path Towards Social Media KM; 5 Discussion; 6 Conclusion; 6.1 Implications for Research and Practice; References; Web 2.0 and Personal Knowledge Management: A Framework of Skills for Effectiveness; 1 Introduction; 2 Literature Review; 2.1 Personal Knowledge Management.