Customer service in academic libraries tales from the front lines /
The term 'customer service' is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an all-encompassing...
| Other Authors: | Mossop, Stephen,, ScienceDirect (Online service) |
|---|---|
| Format: | eBook |
| Language: | English |
| Published: |
Waltham, MA :
Chandos Publishing,
[2016]
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| Physical Description: |
1 online resource (1 volume) : illustrations. |
| Series: |
Chandos information professional series.
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| Subjects: |
CMU Electronic Access
Electronic Resource Click Here| Location | Call Number: | Status |
|---|---|---|
| CMU Electronic Access | Available |