UX redefined winning and keeping customers with enhanced usability and user experience /
Customers consider many crucial factors, even subconsciously, when purchasing a product or engaging a service provider, consequently building a sense of trust which is decisive towards their user experience through to customer experience. This book helps companies understand how to structurally deve...
Main Author: | Robier, Johannes, |
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Other Authors: | SpringerLink (Online service) |
Format: | eBook |
Language: | English German |
Published: |
Cham :
Springer,
[2016]
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Physical Description: |
1 online resource (viii, 121 pages). |
Series: |
Management for professionals.
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Subjects: |
CMU Electronic Access
Electronic Resource Click HereLocation | Call Number: | Status |
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CMU Electronic Access | Available |