User-centred library websites usability evaluation methods /

A practical guide to methods that are used to gather information from potential users that shape the design of the website based on an interactive design process. From planning the study to writing the report, this book guides the reader through the process of usability evaluation using examples fro...

Full description

Main Author: George, Carole A.
Other Authors: ScienceDirect (Online service)
Format: eBook
Language: English
Published: Witney : Chandos Publishing (Oxford) Ltd, 2008.
Physical Description: 1 online resource (244 pages).
1 online resource (1 ebook (xii, 231 pages)).
Series: Chandos information professional series.
Subjects:
Table of Contents:
  • What is user-centred design?
  • User-centred design
  • Why design a user-centred website
  • Getting started
  • preliminary steps
  • Recruiting participants
  • User needs analysis
  • Task analysis
  • Surveys
  • Questionnaires
  • Interviews
  • Designing the website: participatory design
  • Participatory design
  • affinity diagramming
  • Card sorting
  • Prototyping
  • Usability inspection methods
  • Heuristic evaluations
  • Cognitive walkthrough
  • Usability testing the website
  • Planning and preparation
  • Think aloud protocols
  • Communicating the findings
  • Written reports
  • Presentations
  • Appendix: examples.