Library performance and service competition developing strategic responses /
A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use...
Main Author: | White, Larry Nash. |
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Other Authors: | ScienceDirect (Online service) |
Format: | eBook |
Language: | English |
Published: |
Oxford :
Chandos,
2008.
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Physical Description: |
1 online resource (xv, 135 pages) : illustrations. |
Series: |
Chandos information professional series.
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Subjects: |