Library performance and service competition developing strategic responses /

A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use...

Full description

Main Author: White, Larry Nash.
Other Authors: ScienceDirect (Online service)
Format: eBook
Language: English
Published: Oxford : Chandos, 2008.
Physical Description: 1 online resource (xv, 135 pages) : illustrations.
Series: Chandos information professional series.
Subjects: