The handbook of service innovation

Bringing together some of the world?s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various servi...

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Other Authors: Agarwal, Renu (Professor of Operations and Supply Chain Management),, Selen, Willem,, Roos, Göran,, Green, Roy, 1951-, SpringerLink (Online service)
Format: eBook
Language: English
Published: London : Springer, [2015]
Physical Description: 1 online resource (xl, 842 pages) : illustrations.
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