Measuring E-government efficiency the opinions of public administrators and other stakeholders /

E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementa...

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Other Authors: Rodríguez Bolívar, Manuel Pedro,, SpringerLink (Online service)
Format: eBook
Language: English
Published: New York : Springer, [2014]
Physical Description: 1 online resource (xv, 285 pages) : illustrations.
Series: Public administration and information technology ; 5.
Subjects:
Table of Contents:
  • 1. Introduction
  • 2. Rethinking E-government Evaluation
  • 3. Data Openness Evaluation: How open is your public Government data?
  • 4. Measuring Usability to Improve the Efficiency of Electronic Signature-based E-Government Solutions
  • 5. State-of-the-art review: Measuring efficiency and impact
  • 6. Generic Mechanisms reflecting Technology Adoption Decisions: Lessons from the UK e-Voting Pilot Schemes
  • 7. Measuring E-Government Efficiency from the Perspective of Implementers: The Case of E-Budgeting in Mexico
  • 8. Public manager' perceptions of Spanish e-government efficiency at the municipal level: A case study
  • 9. E-government and social media: the challenges and risks of online activities by civil servants
  • 10. Managing E-government development. Stakeholder views from providers and citizens
  • 11. Manchester as a Digital Powerhouse: Governing the ICT-related Developments
  • 12. Digital Divide and the Study of Electronic Government Demand. An Empirical Analysis of Spain
  • 13. A Quantitative Study to Assess the Probable Success Factors Effective on Different Stakeholder Groups in Turkish e-Government Transformation
  • 14. Perceptions about e-participation effectiveness. A multistakeholder perspective
  • 15. Conclusion.