The eternal e-customer how emotionally intelligent interfaces can create long-lasting customer relationships /
Main Author: | Bergeron, Bryan P. |
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Other Authors: | EBSCOhost. |
Format: | eBook |
Language: | English |
Published: |
New York :
McGraw-Hill,
2000.
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Physical Description: |
1 online resource (xxvi, 261 pages) : illustrations. |
Subjects: |
CMU Electronic Access
Electronic Resource Click HereLocation | Call Number: | Status |
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CMU Electronic Access | Available |