Information theory and best practices in the IT industry
"The importance of benchmarking in the service sector is well recognized as it helps in continuous improvement in products and work processes. Through benchmarking, companies have strived to implement best practices in order to remain competitive in the product- market in which they operate. Ho...
Main Author: | Mohapatra, Sanjay. |
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Other Authors: | SpringerLink (Online service) |
Format: | eBook |
Language: | English |
Published: |
New York :
Springer,
©2012.
New York : [2012] |
Physical Description: |
1 online resource (xv, 216 pages) |
Subjects: |
CMU Electronic Access
Electronic Resource Click HereLocation | Call Number: | Status |
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CMU Electronic Access | Available |