Human fallibility the ambiguity of errors for work and learning /

A curious ambiguity surrounds errors in professional working contexts: they must be avoided in case they lead to adverse (and potentially disastrous) results, yet they also hold the key to improving our knowledge and procedures. In a further irony, it seems that a prerequisite for circumventing erro...

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Other Authors: Bauer, Johannes., Harteis, Christian., SpringerLink (Online Service)
Format: eBook
Language: English
Published: Dordrecht ; London : Springer, 2010.
Physical Description: 1 online resource.
Series: Professional and practice-based learning ; v. 6.
Subjects:
Table of Contents:
  • The Ambiguity of Errors for Work and Learning: Introduction to the Volume /
  • Johannes Bauer and Christian Harteis
  • Part 1.
  • Errors, their Learning Potential, and the Processes of Learning from Errors /
  • Errors and Learning from Errors at Work /
  • Stephen Billett
  • Tracing Outcomes of Learning from Errors on the Level of Knowledge /
  • Martin Gartmeier and Elke M. Schüttelkopf
  • Towards a Theory of Negative Knowledge (NK): Almost-Mistakes as Drivers of Episodic Memory Amplification /
  • Fritz K. Oser, Catherine Näpflin, Christine Hofer and Philipp Aerni
  • Professional Knowledge Is (Also) Knowledge About Errors /
  • Hans Gruber and Michael Mohe
  • Part 2.
  • Methodological strategies /
  • Research on Errors and Learning from Them: Methodological Perspectives /
  • Klaus Mehl and Theo Wehner
  • Measuring Organizational Climate for Learning from Errors at Work /
  • Daniel Putz, Jan Schilling and Annette Kluge
  • Part 3.
  • Learning from Errors in the Professions /
  • Innovation by Learning from Mistakes: The Relationships Between Team Characteristics, Error Orientation and Team Innovation /
  • Marianne van Woerkom
  • Error Orientation in the Context of Intuitive and Competent Behaviour: Results of an Exploratory Study in the Domain of Emergency Medicine /
  • Christian Harteis and Franziska Frost
  • Human Fallibility and Learning from Errors at Work /
  • Johannes Bauer, Martin Gartmeier and Christian Harteis
  • Part 4.
  • Enabling Learning from Errors /
  • Managing Errors During Training /
  • Nina Keith
  • Reflecting on Learning from Errors in School Instruction: Findings and Suggestions from a Swiss-German Video Study /
  • Inger Marie Dalehefte, Tina Seidel and Manfred Prenzel
  • Learning from Errors: The Role of After-Event Reviews /
  • Shmuel Ellis
  • Incident Reporting Systems in Hospitals: How Does Learning Occur Using this Organisational Instrument? /
  • Yvonne Pfeiffer and Theo Wehner
  • Part 5.
  • Conclusion /
  • Research on Human Fallibility and Learning from Errors at Work: Challenges for Theory, Research, and Practice /
  • Christian Harteis, Johannes Bauer and Helmut Heid.