Service systems implementation
Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-o...
| Other Authors: | Demirkan, Haluk., Spohrer, James C., Krishna, Vikas., SpringerLink (Online service) |
|---|---|
| Format: | eBook |
| Language: | English |
| Published: |
New York :
Springer,
©2011.
New York : [2011] |
| Physical Description: |
1 online resource (xxvi, 307 pages). |
| Series: |
Service science.
|
| Subjects: |
CMU Electronic Access
Electronic Resource Click Here| Location | Call Number: | Status |
|---|---|---|
| CMU Electronic Access | Available |