Ripple effect how empowered involvement drives word of mouth /

Everyone in marketing is talking about word of mouth (WOM). At a time when traditional advertising is struggling, conversations between consumers - the most trusted source of product information - have taken on an entirely new dimension on the Internet. While considerable research on the effects and...

Full description

Main Author: Oetting, Martin.
Other Authors: SpringerLink (Online service)
Format: eBook
Language: English
Published: Wiesbaden : Gabler, [2009]
Physical Description: 1 online resource (xviii, 151 pages) : illustrations.
Series: Gabler research.
Subjects:

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