Value creation of firm-established brand communities

Firm-established brand communities enable companies to increase the brand loyalty and word-of-mouth communication of their customers. Furthermore they represent an adequate organisational form for companies to integrate consumers into their innovation processes. Philipp Wiegandt empirically analyzes...

Full description

Main Author: Wiegandt, Philipp.
Other Authors: SpringerLink (Online service)
Format: eBook
Language: English
Published: Berlin : Springer, [2009]
Physical Description: 1 online resource (xvii, 211 pages) : illustrations.
Edition: 1st ed.
Series: Gabler research.
Subjects:

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