The emotionally intelligent nurse leader
"This important resource combines a strong theoretical base with illustrative case examples and practical insights. Every day nurse leaders must resolve conflict, form alliances, and coach others in a complicated health care environment. Each chapter in this book is designed to help these profe...
| Main Author: | Moss, Mae Taylor. |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
San Francisco, CA : [Chicago] :
Jossey-Bass ; AHA Press,
©2005.
San Francisco, CA : [Chicago] : [2005] |
| Physical Description: |
xviii, 328 pages ; 23 cm. |
| Edition: | 1st ed. |
| Subjects: | |
| Online Access: |
Table of contents View this book online, via DawsonERA, both on- and off-campus Contributor biographical information Publisher description This title is also available in print. Click here. |
Table of Contents:
- Understanding emotional intelligence
- An age-old, new kind of nursing intelligence
- Emotions in a techno-illogical age
- Emotional intelligence and leadership
- Intelligently creating, sharing a vision, and setting an example
- Leaders who create
- Leaders who share a vision
- Leaders who set an example
- Intelligent transfer of information
- Downloading: honing emotional intelligence
- Uploading: coaching emotional intelligence
- Weathering a crash: conflict resolution in the health care environment
- Changing the culture of nursing and the organization
- Shaping the work environment and culture
- Rebuilding and upending the hierarchical pyramid
- The future of emotional intelligence for nursing leadership.