Customer experience management a revolutionary approach to connecting with your customers /

Main Author: Schmitt, Bernd.
Format: Book
Language: English
Published: New York : Wiley, [2003]
Physical Description: xiv, 242 pages : illustrations ; 24 cm.
Subjects:

CMU Main Books 3rd Floor

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CMU Main Books 3rd Floor HF5415.55 .S35 2003 Available  Place a Hold
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