The Internet in the workplace how new technology is transforming work /

Main Author: Wallace, Patricia M.
Format: Book
Language: English
Published: Cambridge ; New York : Cambridge University Press, 2004.
Physical Description: xiii, 301 pages : illustrations ; 24 cm.
Subjects:
Table of Contents:
  • The Internet transforms the workplace
  • The netcentric technologies emerge
  • Work, nonwork, and fuzzy lines between them
  • Business communication
  • Leadership in the Internet age
  • Knowledge management
  • Virtual teams and computer-supported cooperative work
  • E-learning
  • Workplace surveillance and privacy
  • The changing context of employment
  • The netcentric workplace : future trends.
  • 1.
  • The
  • Internet transforms the workplace
  • Internet in the workplace : a brief tour
  • The
  • context of change : the evolving netcentric economy
  • Information asymmetries
  • Disintermediation along the value chain
  • The
  • disintermediated fight back
  • Extreme disintermediation : the case of digital products
  • Business models, strategies, and industry competition
  • The
  • workplace in the middle
  • 2.
  • The
  • netcentric technologies emerge
  • Waves of technological transformation
  • The
  • Internet at the core : design principles
  • Technologies at the edge
  • Security and netcentric technologies
  • Swimming inside the netcentric wave
  • 3.
  • Work, nonwork, and fuzzy lines between them
  • Are we working more?
  • Why are some people working longer hours?
  • Netcentric technologies and the anytime/anywhere workplace
  • 4.
  • Business communication
  • From sender to recipient and back
  • The
  • range of new choices
  • Describing the communication channels
  • Attitudes about new media
  • Email : a case study
  • Business communication across cultures
  • Instant messages in the workplace
  • Extending netiquette
  • 5.
  • Leadership in the Internet age
  • Leadership under the microscope
  • Leadership styles in the Internet era
  • New challenges for Internet-age leaders
  • Leaders of the future
  • 6.
  • Knowledge management
  • The
  • origins of knowledge management
  • What is knowledge?
  • Creating information and explicit knowledge for the organization : pre-Internet
  • Post-Internet knowledge management
  • Knowledge discovery and data mining
  • Knowledge management practices and projects
  • The
  • knowledge management hype cycle
  • Social and psychological factors in knowledge management
  • The
  • future of knowledge management
  • 7.
  • Virtual teams and computer-supported cooperative work
  • Technology support for teamwork
  • Expanding the radius of collaboration for teamwork
  • The
  • context of teamwork
  • Group dynamics in virtual teams
  • Group dynamics for problem solving and decision making
  • The
  • performance of actual virtual teams
  • What will make virtual teams more effective?
  • Tomorrow's virtual team
  • 8.
  • E-learning
  • E-learning : a virtual tour
  • Defining the terms
  • Advantages of e-learning programs
  • How effective is e-learning?
  • The
  • challenges of e-learning
  • Is less more?
  • 9.
  • Workplace surveillance and privacy
  • How are employees being monitored?
  • Why monitor the workplace?
  • Concerns about productivity
  • Electronic performance monitoring
  • The
  • Internet and disinhibition
  • Developing and implementing monitoring programs
  • Workplace privacy : an oxymoron?
  • 10.
  • The
  • changing context of employment
  • Employment trends and technology
  • Changing employee-employer relationships
  • Challenges in managing new employment relationships
  • Changing organizational forms
  • The
  • volunteer organization
  • 11.
  • The
  • netcentric workplace : future trends
  • The
  • Internet and productivity
  • Transforming the economy, old and new
  • Offices of the future
  • The
  • Internet in the workplace : a SWOT analysis
  • A
  • social dilemma
  • Extending the sphere.